Click & Collect

By selecting the click and collect option during the checkout process, you agree to adhere to the following terms and conditions.

Experience the convenience of ordering online and collecting your items seamlessly at our Eight Mile Plains Warehouse. Upon placing your order, you will receive confirmation via email.

Alternatively, you can contact our customer service team to arrange a suitable day and time for collection.

Requirements for Pick-up:

  • Please bring a printout or a photo of your order confirmation email.
  • Ensure you have a valid photo identification, such as a driver's license or proof of age card.
  • If someone will be collecting the order on your behalf, kindly inform our customer service team in advance. They will need the authorized person's name, your order number, and a valid photo identification from the authorized person.

Additional Items for Collection:

  • If needed, please bring any straps or blankets necessary to secure and protect your items during transportation.
  • Depending on your order, our staff may be unable to assist in lifting your item onto your vehicle. We recommend bringing a second person to provide assistance if required.

Pick-up Times:

  • It is essential to arrange pick-up times in advance. Please contact our customer service team to schedule a convenient collection time.
  • Pick-up times are available:
    • Monday to Friday: 10 am to 2 pm
    • Some Saturdays: 10 am to 12 pm

Inspection and Acceptance:

  • Upon collection of your lounge suite, it is your responsibility to thoroughly inspect the boxes or floor stock items for any damage or defects.
  • Once the order is collected, you assume the responsibility for its transportation, handling, and any subsequent damages or loss.
  • Please note that we are not liable for any damage or loss once the order has been collected.

We appreciate your cooperation in adhering to these click and collect guidelines. If you have any further questions or require assistance, please don't hesitate to reach out to our customer service team.

Thank you for choosing Absolute Furniture Warehouse for your click and collect needs. We look forward to serving you!

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